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Knife-Life Sharp
​We are a family operation striving to offer a high quality custom knife. Our goal is to provide heirlooms that could last generations.
Scratches and wear from use tell the story of the user. For the life of the knife, we offer
free re-sharpening. ​​Just pay for shipping.
Please do not hesitate to contact us with any concerns or questions.
Knife-Life Care
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Regular Cleaning:
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Gently hand wash the blade to remove debris, food residue, etc
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Do not put your knife in the dishwasher. High heat and harsh detergents can damage the blade and handle.
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Wipe Down After Use:
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Wipe down your custom knife after use to prevent moisture and stains.
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Use a microfiber cloth.
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Use a Wax / Oil:
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Renaissance Wax is a popular choice for knives. It was originally developed for the British Museum.
Apply a thin layer of Wax or oil to both the blade and handle. -
Other waxes or oils such as pure carnauba wax, mineral oil or a beeswax may be a suitable option.
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Please do research on a product beforehand to see if it is suitable for a knife coating.
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Store Properly:
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Store your custom knife in a clean padded case to prevent scratches and damage.
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Avoid leaving it exposed to humidity or extreme temperatures.
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Shipping
We ship out all orders as they are completed. Please allow the allotted days needed to complete your order, especially if it is a custom piece or something we do not currently have in stock. We will be in contact with you from the moment you place your order or custom request.
We ship via UPS, Fed-Ex and Canada Post. Based on what your shipping requirements are. We will do our best to estimate when you will receive your order but once it is handed off, it is out of our hands. We use delivery confirmation on all our packages. If a shipment is late or missing, we will try to have it tracked and recovered. If a shipment is lost or stolen after confirmation, we cannot be held responsible.
Please contact us as soon as possible if your product arrived damaged. We need photo proof and reserve the right to request the damaged product for inspection for refund/exchange to be determined.
Warranty
We offer 14 day satisfaction guarantee. If you are not satisfied with your purchase, please return the product and we will refund you. Product must be in like new condition. If heavy wear/mis-use is suspected, it may not be eligible for a refund. Please contact us beforehand.
All our hand-crafted blades are covered for life against manufacturing defects such as:
- chipping
- cracks
- twists
or anything else that is not at the fault of the user.
Any misuse of a blade not performing it’s designed functionality not limited to:
- prying
- hitting steel, concrete, stones, etc.
- hammering
- cutting wood (If it's not purpose built)
- excessive bending on a single point
- broken tips from excessive force
Or any other abuse of a blade will void the warranty. Blades damaged by misuse can still be returned for repair or replacement at the owner’s expense. For warranty purposes, we will need photo proof and reserve the right to request the product for further inspection before a judgement can be determined.
Normal use / wear and tear not limited to:
- scratches
- dulling
- damage from dropping
Are not covered in the warranty.